Terms & Conditions maju369 — Malaysian Betting Platform Usage Guidelines

Please read these maju369 Terms & Conditions carefully before registering or using any of our services. By creating an account, you agree to comply with all terms set out herein.

Last updated: 1 January 2026 Version: Bahasa Malaysia
18+
Minimum Age Requirement
RM10
Minimum Deposit
SSL
256-bit Protection
24/7
Customer Support

Key Terms Summary

Key Things You Need to Know About maju369

Before reading the full terms, here is a summary of the six most important things every maju369 member should know.

18+ Age Requirement

All maju369 services are restricted to individuals aged 18 and above. Age verification is conducted during registration, and maju369 reserves the right to request identification documents at any time to verify a member's identity.

One Account Per User

Each individual is permitted to hold only one active account at maju369. Registering more than one account is a Terms violation and may result in the closure of all associated accounts and forfeiture of any winnings obtained through duplicate accounts.

Malaysia Deposits & Withdrawals

Maju369 accepts deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks only. The minimum deposit is RM10. Withdrawals are processed to the same payment method used for the original deposit.

Bonus & Promotion Terms

All maju369 bonuses and promotions are subject to rollover requirements stated separately for each offer. Bonuses cannot be withdrawn directly until the rollover requirement is met. Full terms for each bonus are available on the respective promotions page.

Security & Data Privacy

Your personal data is protected with 256-bit SSL encryption and will not be shared with third parties without your consent. maju369 complies with Malaysian data protection laws, and you have the right to request access to or deletion of your data at any time.

Fraud & Money Laundering Prohibition

Maju369 maintains a zero-tolerance policy towards all forms of fraud, bot usage, bonus abuse, money laundering, or game manipulation. Accounts suspected of such activity will be suspended immediately and the matter reported to the relevant authorities.

Important Note: These Terms & Conditions form a legally binding agreement between you as a member and maju369 as the platform operator. By registering for or using any maju369 service, you confirm that you have read, understood, and agreed to comply with all terms set out below.

1

Acceptance of Terms

These maju369 Terms & Conditions ("Terms") govern your use of the website, mobile platform, and all services provided by maju369 ("Platform"). By accessing or using the maju369 Platform, you agree to be bound by these Terms, our Privacy Policy, and all additional guidelines published from time to time.

If you do not agree with any part of these Terms, you must stop using the maju369 Platform immediately. Continued use following any changes to these Terms will be deemed acceptance of the revised terms.

These Terms are written in Bahasa Malaysia for the convenience of members nationwide. In the event of any conflict in interpretation, the Bahasa Malaysia version shall prevail for Malaysian users.

2

Member Eligibility

To register and use maju369's services, you must meet all of the following eligibility requirements without exception:

  • At least 18 years old at the time of registration
  • A valid Malaysian citizen or resident with a current proof of identity
  • Not being subject to any local legal restrictions that prohibit participation in betting activities
  • Not currently receiving treatment for a gambling problem or enrolled in a voluntary self-exclusion programme
  • Using legitimate personal funds that are not derived from any illegal activity

Maju369 reserves the right to request identity verification documents at any time, including copies of your identification card, bank statements or other supporting documents. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

Age Requirement: maju369 takes the protection of minors extremely seriously. Any registration by an underage individual constitutes a serious Terms violation, and the account in question will be closed immediately without exception.

3

Account Registration

Each user is only permitted to register and maintain one active account at maju369 at any one time. Registering more than one account is strictly prohibited, regardless of reason or circumstance.

During registration, you are required to provide accurate, truthful and up-to-date information, including your full name as stated on your identification document, an active Malaysian phone number, and a valid email address. Providing false or inaccurate information constitutes a breach of these Terms and may result in immediate account closure.

You are fully responsible for:

  • Keeping your maju369 username and password confidential
  • Ensuring that no one else accesses your account without authorisation
  • Notify maju369 immediately if you suspect any unauthorised access to your account
  • Keeping your account information current and accurate at all times

Maju369 is not liable for any losses arising from unauthorised use of your account due to your failure to keep your login credentials secure.

4

Deposits & Payment Methods

Maju369 accepts deposits via the following Malaysian payment methods only:

  • Touch 'n Go eWallet
  • GrabPay
  • DuitNow
  • Boost
  • ShopeePay
  • FPX (Online Banking)
  • Maybank2u
  • CIMB Clicks

The minimum deposit into your maju369 account is RM10 per transaction. All deposits are processed and credited to your account instantly under normal circumstances. maju369 does not charge any processing fees for deposits; however, individual payment methods may impose their own charges beyond our control.

All funds deposited into a maju369 account are solely for betting and gaming activity on the Platform. maju369 does not operate as a financial institution, and funds held in your account do not earn interest. Funds in your maju369 account are betting funds, not savings.

All financial transactions at maju369 are encrypted with 256-bit SSL. maju369 does not store your full credit or debit card details — only a secure token is used for processing.

5

Withdrawal of Winnings

Maju369 members may submit a withdrawal request at any time, provided all of the following requirements are met:

  • The account has completed full identity verification (KYC)
  • All applicable bonus rollover requirements have been fully met
  • No security or fraud investigations are currently pending on the account
  • The minimum withdrawal amount is RM50 per transaction

Withdrawals are processed to the same payment method used for the deposit — DuitNow, Touch 'n Go eWallet, GrabPay or FPX. Processing times are between 5 and 30 minutes for regular members, and under 10 minutes for VIP members under normal conditions.

Maju369 reserves the right to request additional identity verification before processing high-value withdrawals. This is a standard security measure to protect all our members from fraudulent activity. Failure to comply with this verification request may result in the temporary suspension of the withdrawal application.

Important: Withdrawals may only be made to the payment method and account registered under the same member's name. Withdrawals to third-party accounts are strictly prohibited under any circumstances.

6

Bonuses & Promotions

Maju369 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, rebates and seasonal promotions. All bonuses are subject to the following terms and conditions:

  • Each bonus carries its own rollover requirement, clearly stated in the relevant promotion terms. Standard rollover requirements range from 5x to 20x depending on the bonus type
  • Bonuses may only be used for betting on the maju369 Platform and cannot be withdrawn directly
  • Each bonus may only be claimed once per member, unless otherwise stated in the promotion's terms
  • Maju369 reserves the right to void bonuses and any winnings derived from bonuses if abuse, collusion or the use of strategies contrary to the promotional terms is established
  • The validity period for each bonus is stated separately per promotion — expired bonuses cannot be reinstated

Maju369 reserves the right to modify, suspend or cancel any promotion at any time with or without prior notice. Changes to ongoing promotions will be communicated to affected members via email or in-platform notification.

Always read the full terms of each bonus before claiming it. The maju369 support team is available to explain the bonus conditions of any promotion via 24/7 live chat.

7

Sports Betting Rules

Sports Betting at maju369 covers Malaysian Super League and EPL football, badminton, e-sports, and a wide range of other sports. The following general rules apply to all Sports Betting on the Platform:

  • All confirmed bets are final and cannot be cancelled except in specified situations (match cancelled, postponed by more than 12 hours, or platform technical resolution)
  • The odds displayed at the time a bet is confirmed are the odds that apply to that bet, regardless of any subsequent changes
  • If a match is postponed or cancelled, all pending bets will be voided and funds returned to the member's maju369 account within 24 hours
  • In-play bets are subject to final confirmation once the match result has been verified by an official source
  • Maju369 reserves the right to void or resettle bets in the event of a technical error that causes incorrect odds to be displayed

The Cash Out feature allows members to settle an active bet before a match ends. The Cash Out value is calculated based on the current odds at the time the request is made. Once a Cash Out is confirmed, it is final and cannot be reversed.

Maju369 reserves the right to restrict betting markets, set maximum bet limits or decline specific bets entirely at our sole discretion — particularly in situations where there is suspicion of match manipulation or unusual activity that could compromise the integrity of the platform.

8

Casino Games & Slots

All casino games at maju369 — including live casino, slots, and table games — use a Random Number Generator (RNG) that has been independently audited by internationally recognised certification bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party.

The following specific rules apply to casino games at maju369:

  • Each game has its own rules displayed within the game interface — please read them before playing
  • In the event of a technical disruption during a game session, the maju369 system will record the last known game state and restore it once the connection is re-established
  • The use of third-party software, bots, or any automated tools during gameplay is strictly prohibited and is grounds for immediate account closure
  • Legitimate gameplay strategies are permitted; however, any form of collusion between players to defraud the platform is strictly prohibited

The general house edge for casino games at maju369 is as follows: Baccarat (Banker) — 1.06%, Blackjack with basic strategy — 0.5% to 0.8%, European Roulette — 2.7%. Full Return to Player (RTP) information for all slots and casino games is available from the maju369 support team.

9

Account Closure & Suspension

Maju369 reserves the right to suspend or close any member's account immediately and without prior notice for the following reasons:

  • Violation of any part of these Terms & Conditions
  • Registration of more than one account by the same individual
  • Providing false, misleading or incomplete information during registration or identity verification
  • Suspected fraud, money laundering, or other illegal activity
  • Bonus abuse or collusion with other members
  • Identified as an underage individual
  • Upon request by the relevant legal authorities

Members may also request permanent account closure at any time by contacting the maju369 support team. Where an account is closed at the member's request, any valid remaining balance (excluding bonuses with unfulfilled rollover requirements) will be returned to the member within 7 business days.

If an account is closed due to a Terms violation, maju369 reserves the right to forfeit any remaining balance — including winnings obtained through conduct that breaches these Terms.

10

Maju369 Limitation of Liability

Maju369 provides the Platform on an "as-is" basis and makes no guarantee that the Platform will be available at all times without interruption or technical errors. While we strive to maintain 99.9% uptime, unexpected service disruptions may occur from time to time due to maintenance, system upgrades, or circumstances beyond our control.

Maju369 is not liable for any losses arising from:

  • Internet service disruptions or third-party connectivity issues preventing access to the Platform
  • Financial losses arising from betting decisions made based on information displayed on the Platform
  • Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials
  • Any indirect, consequential, or incidental losses arising from the use of the maju369 Platform

In any case where maju369 is found liable for a claim, our maximum liability is limited to the total amount deposited by the member in the 30 days preceding the event giving rise to that claim.

11

Responsible Gaming

Maju369 is committed to responsible betting and provides a range of tools to help members stay in control:

  • Deposit limit: Set daily, weekly, or monthly deposit limits in your account settings
  • Betting break: Suspend your account for a chosen period without needing to contact support
  • Self-exclusion: Request permanent account closure if you wish to stop entirely
  • Activity monitoring: Review your betting and deposit history at any time through your maju369 account

If you or someone you know is experiencing issues related to gambling, please contact Talian Kasih 15999 or visit the Responsible Gaming us for more information on support resources available in Malaysia.

Betting should be entertainment, not a burden. If it stops being fun, it's time to take a break. maju369 is here to help you access all the tools you need.

12

Terms Amendments & Governing Law

Maju369 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to members via their registered email or through an in-platform notification at least 7 days before taking effect. Continued use of the maju369 platform after the effective date of any such amendment will be considered acceptance of the revised terms.

These Terms & Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through amicable negotiation. If a resolution cannot be reached, the dispute shall be referred to the relevant Malaysian courts with appropriate jurisdiction.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it valid and enforceable, while all remaining provisions of these Terms continue in full force and effect.

For any enquiries regarding these maju369 Terms & Conditions, please contact our support team at support@maju369.best or via live chat within the Platform, available 24 hours a day.

Our Commitment

Maju369 Is Committed to Responsible Betting

Configurable Deposit Limits

Every maju369 member can set their own daily, weekly or monthly deposit limits within their account settings — automatically enforced by the system for effective budget control.

Complete Transaction History

Access a full record of all your deposits, withdrawals, and betting activity on maju369 at any time to help you monitor your spending more closely.

Self-Suspend Account

Need a break? Suspend your maju369 account for 24 hours, 7 days, or 30 days directly through your account settings — no need to contact customer support.

Malaysia Helpline

For assistance with gambling addiction, contact Talian Kasih 15999 — Malaysia's national helpline operating 24 hours a day, providing free and confidential counselling services.

Important Notice: Betting can be addictive. Only bet with money you can afford to lose. All games on maju369 are for individuals aged 18 years of age or older only. For more information, visit Responsible Gaming page us.

Maju369 Privacy & Data Protection Policy

All personal information belonging to maju369 members is fully protected using 256-bit SSL encryption, in accordance with our Privacy Policy and in compliance with Malaysian data protection laws. We do not share your data with any third party without your explicit consent. You have the right to request access, correction or deletion of your personal data at any time by contacting us at support@maju369.best. By using the maju369 platform, you agree to Privacy Policy and these Terms & Conditions.

Frequently Asked Questions

Frequently Asked Questions About maju369 Terms & Conditions

No, maju369 only allows one active account per individual at any given time. This is a strictly enforced rule with no exceptions under any circumstances. If you registered a new account because you forgot your existing password, please contact the maju369 support team via live chat or email at support@maju369.best to recover access to your original account. Registering multiple accounts may result in the closure of all associated accounts and forfeiture of any existing balances, even if those winnings were obtained legitimately. We recommend using the "Forgot Password" function before attempting to register a new account.

It depends on the reason for closure. If you requested the closure yourself, any valid balance (deposited funds and winnings that have met the rollover requirements) will be returned to you within 7 business days to your registered payment method — whether DuitNow, Touch 'n Go eWallet, GrabPay, or FPX. However, if the account is closed due to a breach of maju369's Terms & Conditions — such as fraud, duplicate accounts, or bonus abuse — maju369 reserves the right to forfeit the entire balance, including any winnings obtained through conduct that violates those terms. To avoid this, please ensure you read and comply with all Terms & Conditions before and during your use of the maju369 platform.

The timeframe for meeting maju369 bonus rollover requirements varies by promotion type and is generally stated clearly in the terms of each offer. As a general guide, the standard period ranges from 7 to 30 days depending on the bonus claimed. Welcome bonuses typically carry a 14-day rollover period, while reload bonuses may have a shorter window of 7 to 10 days. Once the period expires, any bonus with an unmet rollover requirement will be automatically forfeited. Your deposited funds (excluding the bonus portion) will remain in your account and are not affected. For the exact rollover requirements and timeframe of a specific bonus, please check the promotion terms or contact maju369 support.

maju369 conducts identity verification (KYC — Know Your Customer) as part of our security and regulatory compliance procedures. Documents typically required include a copy of a valid Malaysian MyKad or passport, and in some cases, a bank statement or proof of payment method to verify account ownership. KYC is usually carried out prior to the first withdrawal or when account activity displays patterns that require further verification. All submitted documents are stored securely using 256-bit SSL encryption and are never shared with third parties. The KYC process is typically completed within 24 business hours of maju369's team receiving complete documentation.

If you have any dispute relating to betting results, payouts, or account decisions at maju369, the first step is to contact our support team via in-platform live chat or by email at support@maju369.best. The maju369 support team, fluent in Bahasa Malaysia, will investigate your issue promptly and provide a response within 24 hours. For more complex matters, we may require up to 72 hours to complete a thorough investigation. If you are not satisfied with the resolution provided by the support team, you may request that your case be escalated to maju369 management for further review. All disputes are logged and handled in accordance with strict internal procedures to ensure fairness for all parties.

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